Cancellation Policy

Last updated: 02 May 2025

We understand that circumstances can change. Please review our cancellation policy carefully before registering for the OEA 2025 Conference.

Cancellation Requests

All cancellation requests must be submitted in writing to contact@apexone.asia. Each request will be reviewed on a case-by-case basis by the organisers.

Refunds

All refunds are at the sole discretion of the organisers. While we will consider refund requests, we do not guarantee that a refund will be issued. If a refund is approved, it will be processed within 30 days of the decision.

Factors Considered for Refunds

When reviewing refund requests, we may consider factors such as the timing of the cancellation request, the reason for cancellation and if there is any costs that had already been incurred by the organisers

Administrative Fee

If a refund is approved, we reserve the right to retain an administrative fee, the amount of which will be determined by the organisers.

Ticket Transfers

You may request to transfer your registration to another person. Transfer requests must be submitted in writing to contact@apexone.asia. Approval of transfer requests is at the discretion of the organisers.

Conference Changes

The organisers reserve the right to make changes to the conference program, speakers, venue, or date if necessary. If we significantly change the conference date or format, you may submit a refund request for consideration. Such requests will be evaluated on a case-by-case basis.

No-Shows

Attendees who do not show up for the conference without prior notice will not be eligible for a refund.

Force Majeure

In the event of cancellation or significant alteration of the conference due to circumstances beyond our reasonable control, refund decisions will be at the sole discretion of the organisers. Such circumstances may include but are not limited to:

• Natural disasters (e.g., earthquakes, floods, severe weather)

• Acts of terrorism or war

• Government regulations or actions

• Public health emergencies, including pandemics or epidemics (such as COVID-19)

• Travel restrictions or advisories

• Strikes or labour disputes

• Failure of essential suppliers or venues

• Any other unforeseen events that render the conference impossible or inadvisable

In such cases, the organisers reserve the right to:

1. Postpone the conference to a later date

2. Change the conference format (e.g., to a virtual or hybrid event)

3. Cancel the conference entirely

The organisers will make every effort to communicate any changes promptly and to offer reasonable alternatives where possible. However, we cannot guarantee refunds in force majeure situations.

Partial Attendance

No full or partial refunds will be issued for partial attendance of the conference.

Currency and Payment Method

If approved, refunds will be issued in the same currency and via the same payment method as the original transaction.

Exceptions

Any exceptions to this policy are at the sole discretion of the organisers.

Final Decision

All decisions made by the organisers regarding refunds and cancellations are final.

Changes to Policy

The organisers reserve the right to update this cancellation policy at any time. Any changes will be communicated on our website.

Contact

For any questions regarding this Cancellation Policy, please contact us at contact@apexone.asia.

By registering for the Offshore Energy Asia 2025 Conference, you acknowledge that you have read, understood, and agree to this Cancellation Policy.